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 Hello, we hope all our patients are keeping well in these difficult times.  Currently the Practice is open for telephone triage calls only but should the doctor wish to see you after speaking to you he will ask you to attend the Health Centre at a specific time and alone.   Please do not come late or early - there are no waiting facilities available and you will be asked to queue outside till a member of staff collects you.

Alternatively you may be asked to submit a photograph of rash or lump or tonsillitis either when making telephone appointment or whilst speaking to the doctor.    Video consultations are also starting.

Moira, our Senior Practice Nurse has started her Chronic Disease Management Reviews by telephone and the feedback is encouraging.  Please ensure the Practice has your up-to-date contact details








Protocol for Chaperones

Recently updated GMC guidance – Intimate examinations and chaperones (2013) – recommends that a patient should be offered a chaperone whenever there is a need to carry out an intimate exam. Key points from the guidance include:

    • A chaperone should be offered regardless of the gender of the doctor or the patient
    • Patients should be reminded that chaperones are confidential
    • Any discussion of chaperones should be documented in the patient notes even if the offer is declined. If a chaperone is present, their name and identity should be recorded
    • A trained healthcare professional is the ideal chaperone and they should be present and witness the whole exam. Receptionists and administrative staff, for example, are not suitable
    • Friends and family members are usually not suitable as chaperones because they are not impartial or bound by confidentiality but they may be permitted if the patient desires and the doctor is comfortable to proceed.

    • Because friends and relatives don’t offer the doctor protection, then a possible solution is to request a healthcare professional to chaperone as well if you are concerned.


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