Telephone Calls
Please remember we will answer your calls as quickly as we are able. Mornings are extremely busy and calls are held in a queueing system but due to circumstances outwith our control, this system only holds 15 calls at any one time then it will revert to engaged tone.
PLEASE DO NOT HANG UP if you are in a numbered position as you will lose your place in the queue.
If you get engaged tone please try again.
If your call can wait till later in the day please do so helping us to help you.
PLEASE REMEMBER WE CAN BOOK APPOINTMENTS UP TO 4 WEEKS IN ADVANCE FOR THE GPS AND 6 WEEKS IN ADVANCE FOR THE NURSES.
Why is your GP practice so pressured
Information for Patients
