Routine medical consultations are by appointment only. They are generally at 10 minute intervals. If you have 2 or more items to discuss or you feel you have a complex issue please ask the receptionist for an extended appointment time. You may have to wait longer for an extended appointment.

You may consult with any of the doctors or nurses available. To make an appointment either telephone the surgery on 01738 621726 or call into reception. You will be offered the earliest appointment available with the doctor or nurse of your choice.Please make separate appointments for each person who needs a consultation.   Only one condition can be discussed at any one appointment.

Please report to reception on arrival.

Do you know - We have a range of appointments from same-day to bookable up to four weeks in advance.

Prebookable appointments are available up to 4 weeks in advance for early morning surgeries, late evening appointments and during day times as well.  These appointments allow patients to book with a GP f choice at a convenient time;

On the Day appointments are especially for patients with urgent problems who require to be seen 'on the day'.   When such patients contact the Practice with an acute/urgent problem they will be offered the next GP appointment on that day with the doctor who has availability;.

Patients who have a non-urgent problem and wish to see a GP of choice will be offered the next routine appointment with that GP.   There is no longer a necessity to phone at 8.00 am unless you consider your problem is urgent.

Currently neither Dr Cavanagh has  an early morning surgery  from 07:00 to 08:00  nor  Dr Milne and Dr Perry  late evening surgeries.  Please enquire at reception if you would prefer an appointment at these times, but please note that chaperones are not available during these extended hours surgeries.

Tuesdays 07:00 – 08:15, Mondays & Wednesdays surgery from 17:30 – 18:30.

The Practice closes  on Fridays  between 12:00 & 13:00 for training. We will only be available for emergencies.

We have two practice nurses and one healthcare assistant. Appointments are booked in the usual way

Routine blood tests are no longer carried out in the Practice but at the Beechgrove Care and Treatment Centre

Nurses are available from 08:30 – 17:00.

Everyday each doctor has a number of slots between 09:30 – 10:30 to deal with enquiries or problems which could be discussed over the telephone. If you think this would be more convenient or appropriate for you then ask at reception when you book your appointment.

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Our practice is happy to provide training for both medical students in their fourth year and also more recently doctors in training. Our senior partner Dr Cavanagh supervises each of the students as they come through the practice.

Each of the students will spend some time with each of the doctors throughout their 4 week attachments. You will be asked before entering the room if it is ok for the student to be there. If you would rather not have a student there then please feel free to say so.

The doctors in training will be of 2 years hospital experience and after an induction period they will offer appointments of their own and they may be offered to you if you call reception.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

 If you are a registered patient and you arrive 01 – 05 minutes late for your appointment, you will be asked to take a seat and the Admin Staff will phone the doctor/nurse concerned at an appropriate time and ask if you can still be seen. If the clinician agrees to see you, it will be dependent on other patients as priority will be given to patients arriving on time.   This may mean you have a considerable wait and you may have to wait till the end of surgery to be seen.

If you are more than 5 minutes late or more for your appointment you will be asked to make a new appointment.