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Welcome to Yellow Practice

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering your repeat prescription.

Can I please ask that you do not use the electronic communication facility on the website for anything other than changing personal details.  We cannot pass any communications to the Doctors so please do not send any medical requests through this route

From Monday 7 June all incoming telephone calls are being recorded for training purposes.   There is also a facility on this new telephone platform giving you information as to where your call is in the queue to be answered.  We can also see when our busy times of day for incoming calls and increase our telephone answering service.

 

APPOINTMENTS 

We hope  all our patients are keeping safe in these difficult times but should you need to speak to a doctor we are continuing with telephone triage calls.   Last week our GPs spoke to over 300 patients and should the doctor wish to see you after discussing your symptoms he will ask you to attend the Health Centre at a specific time and alone.   The wearing of a fluid-resistant mask is necessary (unless exempt) to allow access to the Health Centre and please do not come late or early as the waiting area is much reduced due to social distancing measures.

Unfortunately you cannot book appointments by coming into the Reception at this time.

PRESCRIPTION REQUESTS

Requests for medication can be telephoned via the Prescription Line, handed in to your preferred Pharmacy or dropped off into the locked box at the front door of the Health Centre.  

 

From 1 August we are offering a new on-line ordering service for repeat prescriptions.  The current email and website facilities will cease on Friday 6 August so please contact Reception to sign up for our new service.

All requests will be processed as timeously as possible and should be ready for collection at your regular Pharmacy within 2 working days. We are also now providing online services.

New Patients 

The Yellow Practice is currently unable to take new registrations for either Permanent or Temporary patients due to circumstances outwith our control.